12 May 2016
Crawford & Company, one of the world’s largest independent providers of claims management solutions, has added Fox-IT to its network of cyber experts. Fox-IT will be implementing incident response plans for Crawford clients at organizations that are insured against loss associated with cybercrime. Crawford handles these types of claims on behalf of insurance companies and corporates.
In recent years, insurers have sold an increasing number of insurance policies that cover loss associated with cyber-related crime. Crawford has recently launched a service that helps insurers to handle claims related to loss due to cyber incidents. When an insured party reports a cyber incident, experts from Crawford including accountants, lawyers, and PR and IT specialists will investigate and handle the claim. Fox-IT is a global provider of the technical Incident Response component of this service.
The service includes determining the scope of the incident and also rectifying losses and preventing any further loss for the affected organization. Fox-IT helps companies assess and discover the causes of a cyber incident and identifies what – if anything – has been leaked as a result of the attack. Fox-IT also advises companies on the measures that will help to improve security. Together with the client, Fox-IT can also help to support the implementation of required measures.
Kevin Jonkers, Manager Forensics & Incident Response of Fox-IT explains: “We will not only provide advice and recommendations for Crawford, but we will also offer support in investigating and handling the incident. The greatest advantage for clients that have a cyber policy is that they are able to use the expertise of Fox-IT to handle the incident effectively and efficiently while our input is immediately covered by the insurer.”
Douglas Mower, Innovation Director, Crawford said: “Our cyber solution combines the expertise of Crawford with pre-eminent specialists, all available 24 hours a day. Fox-IT met our rigorous due diligence process and we are delighted to have one of the pre-eminent specialists in the Netherlands as part of our end-to-end solution.”