From time to time, we get asked about support for business rules. Usually, the person asking the question comes from a background in traditional Business Process Management (BPM), where business rules are treated as a discrete subject. What can we do to make sure business rules don’t need to be treated as something discrete and separate?
Software tools that empower employees to create and automate workflows should be easy to use. Plain and simple: They are not programming utilities. And they should not look like programming utilities.
Citizen development – when non-programmers create useful software solutions – is excellent for driving business productivity.It lets employees that own business problems to own – and build – business solutions. Unlike with software written by a company’s IT developers or outside contractors, citizen development involves a minimum of red tape and funding, gets directly to the heart of what the employee was trying to accomplish, and can make lots of people happy. If it’s done right.